TERMS & CONDITIONS

INTRODUCTION

Welcome to Reform Body Coaching. By engaging with our coaching services, you agree to abide by these Terms and Conditions, which replace any previous agreements you may have had with Reform Body. We reserve the right to alter these terms at our discretion and will endeavor to notify you of any changes, which take effect immediately upon notice.

By utilising our services, you agree to these Terms and Conditions.

ELIGIBILITY

To use Reform Body Coaching, you must be at least 18 years old and have the legal capacity to agree to these Terms and Conditions. You must not have been previously suspended or banned from using the service.

PAYMENT

Premium Coaching is available with weekly or fortnightly payment options. If a payment fails, we may cease providing services and seek repayment of additional costs from you. You authorise us to debit your provided card and confirm your authority over the card. If your payment date falls on a non-banking day, it will be processed on the next banking day. Payment details can be updated by emailing [email protected]

MINIMUM TERM

By joining Reform Body Coaching, you agree to a minimum commitment term based on the service selected. Ongoing subscription-based memberships (including weekly or fortnightly payment plans) are subject to a minimum commitment term of 24 weeks. Fixed-term coaching packages are subject to the minimum term specified at the time of purchase, which may be 12 weeks or longer depending on the package selected.

During the applicable minimum term, cancellations due to a change of mind are not permitted. We may pause your coaching under exceptional circumstances such as pregnancy or illness. Any unused time within the agreed term will be credited if you rejoin following an approved pause.

PERSONAL INFORMATION

Your personal information will be collected and stored to provide our services. It will remain confidential and not be shared with third parties without your consent.

CANCELLATION

After the initial 12-week term, cancellations require two weeks' written notice to [email protected]. We will require you to submit an exit form before we can process your cancellation. Cancellations within the minimum term are not eligible for refunds. Reactivating membership after cancellation requires a new 12-week commitment.

UNFORESEEN CIRCUMSTANCES

We may pause your subscription in the case of unforeseen circumstances, allowing you to complete your service at a later time, at our discretion.

LIABILITY

Reform Body does not accept liability for injury or illness sustained through our services. By using our services, you assume all risks and responsibility for your safety.

MEDICAL DISCLAIMER

Reform Body and its team are not medical practitioners and do not offer medical advice, treatment, or diagnosis. Our content and services are intended to assist with your fitness journey and are not substitutes for medical consultation. We may not consider all personal attributes or conditions in our advice.

TERMINATION

We reserve the right to terminate your subscription if you breach these terms or if we believe you pose a risk to our business or other users.